Community Rules

Welcome to the Robin Hood® Baking Community. To help you to have the very best experience in the community, Smucker Foods of Canada Corp. has established a set of rules that will help make your discussions safe, lively and enjoyable.


  • Before participating, review our on-line Privacy Policy and website Terms of Use.
  • Smucker Foods of Canada Corp. reserves the right to remove messages, discussions or people from the Community if they do not abide by the Community Rules in the sole discretion of Smucker Foods of Canada Corp.
  • Any opinions expressed by consumers are not that of Smucker Foods of Canada Corp.
  • By participating in the Robin Hood Community, you agree that you won’t post content that contains or is:
    • Defamatory or libelous;
    • Harassing, threatening, or violent;
    • Illegal;
    • Obscene, pornographic, sex related or otherwise offensive
    • Vulgar or contains vulgar language;
    • Images of or references to alcohol;
    • Religious;
    • Political;
    • Environmental;
    • Discriminatory;
    • Image of or references to drugs or medical related issues;
    • Advertisements or Charitable solicitations;
    • Materials that belong to someone else (including photos, videos, music, trademarks or other copyrighted material);
    • Professional photos or videos;
    • Images or recordings of anyone other than yourself;
    • Information about anyone other than yourself;
    • Personal contact information, including last names, addresses, email addresses, phone numbers or any other information that would individually identify you or anyone else;
    • Impersonating someone else;
    • False or misleading information;
    • Hidden or disguised meanings, of which are off topic or out of context;
    • Viruses or any other harmful content; or
    • Recipes, photographs, videos and review comments that include any other brand name product or the trademark or logo of any other manufacturer, except for our family of brands which include: Smucker’s®, Bick’s®, Carnation®, Crisco®, Eagle Brand®, Folgers®, Five Roses®, Double Fruit®, Adams®, Golden Temple®, Red River®.
  • Neither we nor our agencies are responsible for any incorrect or inaccurate information, whether caused by website users, or by any equipment or programming associated with or utilized and assume no responsibility for any error, omission, interruption, deletion, defect or delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or tampering with or hacking of the website.
  • If you see content on the Community that you believe violates our terms, you should report it to us by using the “Flag As Inappropriate” feature. Please keep in mind that reporting a piece of content does not guarantee that it will be removed from the site.
  • These Community Rules are in addition to the Terms of Use and Privacy Policy. By using the site and participating in our community you specifically agree that all information, images, suggestions, ideas or other materials you provide to us (for posting or otherwise) are freely usable by us without compensation to anyone and will become our property upon your submission of them.
  • We reserve the right to make changes in the Community Rules, Terms of Use and Privacy Policy. Please check back from time to time to ensure you are aware of any updates or changes in this policy. Your use of our site indicates acceptance of these Terms of Use, Privacy Policy and Community Rules.